Our approach methodologically identifies areas of improvement and creates a plan of action across the three most important channels: internal culture, financial and operational performance, and community reputation.
Policies & Procedure Review
In Depth Financial Analysis
Community Culture & Communication
Resident or Patient Satisfaction Focus
Establish as Community Resource
Several quality improvements.
One result. Improved NOI.
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Project Based Services
Evaluation of day-to-day workflows, policies and procedures focusing on quality care, resident safety and regulatory compliance including memory care.
Community Position Analysis
Assessment of how the AL community is viewed by public and professional community in terms of reputation, internal culture and care quality.
Interim Executive Placement
We specialize in interim placement for AL and SNF organizations focusing on executive level positions: Licensed Nursing Home Administrator, Assisted Living Executive Director and Director of Nursing.
Memory Care Unit Audit
As a current focus area of EOEA surveys, this review evaluates compliance with SCR (Special Care Regulations) for memory units. Includes comprehensive eval of adherence to staffing, resident safety and behavior regulations unique to memory care.
EOEA Survey Preparation
Our team has experience preparing communities that ultimately received deficiency free EOEA surveys. Our survey prep approach yields an organized, compliant and complete set of documentation using EOEA best practices.
Policy and Procedure Review
Evaluation of clinical, life safety, emergency preparedness, sales and marketing, human resource and all other operational policies. Review completed by both operational and clinical experts.
Detailed Financial Review
Analyze financial opportunities for revenue enhancements and expense control at a granular level. Includes budgeting, payroll review, and overhead costs assessment.
Executive Search & Onboarding
Temporary and permanent executive search for Executive Director, Resident Care Director and Director of Community Relations positions including onboarding training.
This service is for operators in need of a detailed evaluation of a community's performance in preparation for sale or acquisition. Our report will review the fundamentals and financial stability of the AL community. A "home inspection report" prior to sale.